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The Peril of Assumptions

Communication is often thought of as the simple exchange of words, but when we peel back the layers, it’s clear that it’s one of the most nuanced aspects of team dynamics—and assumptions are often its sneaky saboteur. Assumptions in teams can build up like unswept dust under the dresser. Someone assumes that their colleague knows
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Success and failure on your terms

I was clearing out the hallway cupboard this week and came across my tub of teenage keepsakes. You know the ones—diaries, old birthday cards, early payslips, and all sorts of “certificates.” In amongst those relics were three driving test failure certificates and my GCSE results, which proudly boasted a mix of Cs, Ds, and Es.
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Small Frictions That Can Tear A Team Apart

Imagine a single grain of grit sneaks into your shoe. It’s minor at first—a little rub against the back of your heel, that’s hardly worth stopping for. But with each step, it digs in deeper, slowly wearing into the material at the back on the heel. Eventually, that small irritation can tear a hole in
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The Power of Silence: What is really behind the quiet?

One of the most frequent comments on my school reports was, “Charlotte talks too much.” It wasn’t wrong! With my CliftonStrengths Communication theme high, I’ve always had plenty to say, and with Activator fueling me, sometimes I talk a little too fast. Add in my Positivity and the excitement often flows out of me like
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Beyond the Top 5

It’s been quite a week. One of those weeks that leaves you reflecting on how complex we are as people, and how we are so much more than just a single strength or talent. This week, my husband and I found ourselves in court—and we won. You’d think we’d be celebrating, right? But there’s no
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Breaking Down Silos: The Power of Connections, Friendships, and Asking for Help

How can I get my team to collaborate more?  Probably the most common goals I hear from Leaders I work with, many of you reading this email. In workplaces of today, success often hinges on collaboration and communication; the need to break down silos and build authentic networks has never been more critical. Simon Sinek,
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